We have lived in Southern California for more than half a century and have bought and sold a number of properties. Among the many real estate agents we have encountered, Lily Liang is the most thoughtful, effective, and honest one we have ever met. We started to look for a house to purchase in Palos Verdes (PV) peninsula of Los Angeles in 2012. Our search criteria were quit strict: recent construction, tasteful architecture, good ocean view, high ceiling interior, private bath in every bedroom, no swimming pool, etc. After meeting with numerous agents and visiting many houses over six months, we were not successful in finding any property to make an offer. We met Lily through the Internet. She provided us an effective and comprehensive review of a very competitive PV real estate market based on her 30 plus years of experience in real estate. She is highly networked with other agents and prepared an in-depth analysis of the properties that nearly met our requirements. Her expertise immediately narrowed down our search to a manageable few. Lily also used her knowledge about PV neighborhoods and insights about each property under consideration to facilitate our selection. Even having received a great deal of useful information from her, we never felt any pressure to make an offer. She left the decision entirely to us. Lily is pleasant to talk to, easy to reach by phone, and responsive to our email. She worked with us tirelessly using photos, descriptions, and objective evaluation to identify and show us candidate houses even when the time or the weather was not the most desirable. In fact, she arrived to show us the house that we eventually purchased in a cold, rainy Sunday afternoon only twenty minutes after we contacted her. Lily reviewed with us the suitability of this house in order to make sure it is the right one for us. Once we expressed serious interest in this property, she skillfully negotiated a price acceptable to both the seller and to us in a couple of days. After we made our decision to buy, Lily wrote a fair and attractive offer for us. The purchase agreement was reached with the seller only in three days, and the escrow was closed in 45 days without any complication. Soon after the escrow was closed, Lily realized that we were not ready to move in. To avoid our house being unoccupied for a long time, she proactively recruited an ideal tenant for us, and even helped us furnish this house as our tenant wished. We are truly grateful to Lily for her extraordinary service before and after the sale was completed. We have since found out that our remarkable experience with Lily was not a unique case. Lily’s help to her clients often does not end after the escrow was closed. Sometimes she provided move-in assistance, or helped take care of the property if the owner could not live there full-time, or helped lease the property as in our case. All these extra services are beyond an agent’s normal duty and Lily offered them because of her kindness and a strong desire to make the purchase a lasting success. Based on her integrity, exceptional service, and dedication to her clients, it is no surprise that Lily is a recipient of the great honor in real estate profession -- one of the Top 250 Agents in the US. We highly recommend her to anyone seeking for a real estate professional’s service.
RPV